Talent International, a leading Australian recruitment firm, have been engaged by our long-standing client, a global enterprise organisation with a large-scale, modern identity platform , to recruit an Identity / Cloud Operations Engineer within their Technical Operations team. This role sits at the core of the organisation’s identity infrastructure, supporting systems that underpin secure access across a complex international technology environment. The position offers strong exposure to enterprise-scale identity operations, global infrastructure teams and evolving cloud technologies. Role Title: Identity / Cloud Operations Engineer Location WFH Flexibility: Sydney – 4 days onsite ½ day WFH Salary: $145,000 Super 10% Bonus Team: Global Technical Operations Client Environment: Global enterprise organisation Role Details: * Operate and support the organisation’s enterprise identity platform across a global infrastructure environment * Troubleshoot and resolve identity, authentication and access issues across complex enterprise systems * Provide operational support across Active Directory and Microsoft Entra ID * Work closely with Systems, Network and Identity Engineering teams across Australia, the UK and the US * Contribute to ITIL-based operational processes including incident, change and problem management * Participate in the ongoing evolution of the identity platform as the organisation continues to modernise its infrastructure Required Skills and Experience: * Strong hands-on experience supporting Active Directory and Microsoft Entra ID * Approximately 4-6 years’ experience across infrastructure, identity operations, systems administration or technical operations * Demonstrated troubleshooting ability across authentication, identity or access management issues * Experience working within enterprise or multinational IT environments * Familiarity with ITIL-style operational disciplines including incident and change management * Strong communication skills and ability to collaborate with cross-functional technical teams Nice to Have Experience: * Exposure to CyberArk (PAM) or other privileged access management tools * Exposure to IGA platforms such as Saviynt * Experience working with Microsoft 365 identity integrations * Scripting or automation exposure (Python or similar) * Interest in cybersecurity, automation or operational improvement What Success Looks Like (First 3-6 Months): * Develop a strong understanding of the organisation’s identity systems, infrastructure and operational processes * Confidently manage identity-related BAU operations across Active Directory and Entra ID * Troubleshoot incidents independently and escalate where required * Begin identifying opportunities to improve processes, automation or operational efficiency Ideal Candidate Profile: This role suits someone who enjoys working within operational environments and solving real-world infrastructure challenges. We are seeking someone who demonstrates: * Strong analytical thinking and structured troubleshooting ability * Calm and thoughtful decision-making when working with production systems * Curiosity to understand how identity integrates across wider enterprise platforms * A proactive mindset and willingness to contribute to operational improvements * Comfort working within a dynamic global IT environment Work Structure & On-Call: * 4 days onsite in Sydney each week * ½ day working from home * Participation in a global on-call rotation every third weekend * Weekend on-call involves 24-hour coverage Benefits * Short Fridays – finish at 1pm every Friday * Hybrid flexibility – Friday work from home * 2 additional wellbeing days per year * 5 gifted days leave over Christmas * Employee Assistance Program * Retail discounts and employee perks * Fresh fruit and snacks in office * Novated leasing and salary sacrifice options * Up to 30% off award-winning restaurants and accommodation * Lifestyle benefits including gym memberships and dry-cleaning services To Apply: If this sounds like your next opportunity or you would like to hear more, please email @[email protected] or apply now and submit your resume.