Conversation Designer Adelaide, SA Based Position Full-time Permanent role Must have valid Australian working rights – no visa sponsorship available We’re partnering with a leading enterprise organisation to recruit a Conversation Designer to join a newly established Product Innovation Centre in Adelaide. This is an exciting opportunity to shape AI-driven conversational experiences across chatbots, voicebots, and messaging platforms. You’ll work within an agile product squad to design, build, and optimise scalable, user-centred solutions that align customer needs with business objectives. Key responsibilities: Define AI use cases through customer insights and data analysis Design conversational flows, NLU models, and LLM prompts Prototype and optimise chatbot and voice experiences Improve bot containment and support contact centre strategy Collaborate with product, design, and technical teams Present solutions and recommendations to senior stakeholders About you: Experience in Conversation Design, VUI, UX, or related fields Understanding of NLP, NLU, and Generative AI (LLMs) Strong stakeholder engagement skills Comfortable working in Agile environments Portfolio showcasing conversational or AI-driven experiences If you’re Adelaide-based (or open to relocating) and ready to shape the future of Conversational AI, let’s connect. You can reach Shilpa Sharma at 08 8228 1501