About Us Coach is a global fashion house known for its craftsmanship, modern luxury, and innovative design. Our team is passionate about creating exceptional customer experiences and representing a brand that inspires self-expression. About the Role We are looking for an energetic and fashion-forward Casual Sales Associate to join our Harbour Town team. If you love premium accessories, thrive in a fast-paced retail environment, and enjoy connecting with customers, this is the perfect opportunity for you. What You’ll Do Deliver warm, memorable, and personalised customer experiences Achieve individual and store sales targets Maintain visual merchandising and store presentation standards Process transactions with accuracy and efficiency Support stock management, replenishment, and product care Represent the Coach brand with pride and professionalism What We’re Looking For Previous retail or customer service experience (premium/luxury preferred) A genuine passion for fashion, accessories, and storytelling Strong communication skills and a customer-first mindset Flexibility to work weekends, late-night trading, and peak trade periods A positive attitude, strong work ethic, and team-player mindset Why Join Coach Work with a globally recognised luxury brand Generous staff discounts across Coach and Kate Spade products Product training and opportunities for growth within Tapestry Supportive team environment