We are currently seeking a reliable and motivated all-rounder to join a small office team in a full-time, permanent position. This is a stable role within an established international company, offering consistent hours and a supportive workplace. About the Role This position is a mix of customer service and administration. You will assist customers with enquiries, process orders, and support the wider team with general office duties. As part of a small team, you will handle a variety of tasks and work closely with both local and overseas colleagues. Key Responsibilities Answer customer enquiries via phone and email Prepare quotes and process orders Organise freight and coordinate deliveries Support the sales team with administration Liaise with warehouse and transport providers Manage customer accounts and resolve issues Assist with general office and reception duties About You Previous experience in customer service or administration Strong communication skills Good attention to detail Comfortable using Microsoft Office and ERP systems (SAP experience an advantage) Able to manage multiple tasks and work well in a team What's on Offer Full-time permanent position Monday to Friday, 8:30am - 5:00pm Friendly, team-focused environment Opportunity to grow within the role If you are looking for a steady role within a well-established company and enjoy working in a team environment, we encourage you to apply.