Branch Administrative Support Officer Roster: Monday–Friday, 7:30am to 3:30pm Location: Paget, QLD We are seeking a reliable and organised Branch Administrative Support Officer to join our team. This role provides day‑to‑day support to branch operations, customers, and internal teams. If you enjoy a busy environment and have strong attention to detail, we’d love to hear from you. Key Duties & Responsibilities General Administration & Operational Support Manage incoming emails, Salesforce cases, and daily operational requests Release and update jobs based on customer or driver instructions Maintain accurate job records, including disposal journals and council‑site receipts Provide general operational support to the branch Process credits and raise branch‑level purchase orders Payroll Processing Review and verify driver timesheets each morning across multiple branches Ensure accuracy of hours, allowances, and job details prior to payroll submission Billing & Job Processing Complete daily billing for allocated branches Submit completed jobs to CAB for processing Prepare daily intercompany run sheets Clear sales holds and follow up on outstanding billing requirements Customer Service & Communication Answer incoming calls and manage general enquiries Provide professional and friendly customer support Redirect sales enquiries to the appropriate sales representative Perform reception duties, including greeting visitors and managing deliveries Skills & Experience Proven administrative experience Strong customer service skills Reliable work ethic and strong attendance Self‑motivated with the ability to work independently and within a team High attention to detail Customer‑focused approach Salesforce, JDE, or Kronos experience (desirable but not essential — training provided) About the company Category 5 Labour Management is an Australian owned success story, a leading provider of full-service labour management solutions, supporting the local communities in which we operate and the people within them. How to apply Click APPLY or for a confidential discussion please contact Beth at [email protected] With our commitment to achieving a diverse workforce, we strongly encourage Female, Aboriginal and Torres Strait Islander applicants. 6 month contract with potential to extend Great office hours for work/life balance Full CRM training provided