This is a Medical Receptionist role with Doctors&Co based in Sydney, NSW, AU Doctors&Co Role Seniority - junior, mid level More about the Medical Receptionist role at Doctors&Co Cranebrook Doctors is seeking an experienced Medical Receptionist to join our team with an immediate start. Located in the heart of Cranebrook, our practice is part of the Doctors & Co network, a growing healthcare platform focused on supporting clinicians and delivering high-quality care to local communities. The clinic services a large and diverse patient base and works within a collaborative medical hub alongside allied health providers. We are looking for a reliable, organised, and patient-focused receptionist who is confident managing a busy front desk environment and providing excellent support to both patients and clinical staff. About The Role As the first point of contact for our patients, you will play an important role in ensuring the smooth day-to-day operation of the practice. Key Responsibilities Include Managing patient bookings and appointment schedules Greeting patients and assisting with check-in and enquiries Handling incoming calls and coordinating patient communications Processing billing through Medicare and private billing systems Managing patient records and administrative documentation Supporting doctors, nurses, and the practice manager with general administrative tasks Maintaining a professional and welcoming front-of-house environment About You We are seeking someone who is confident working in a fast-paced medical setting and understands the importance of providing a positive patient experience. The Ideal Candidate Will Have Previous experience as a medical receptionist or in a GP clinic environment Strong knowledge of medical practice software (Best Practice or similar is highly regarded) Experience with Medicare billing and patient administration Excellent communication and interpersonal skills Strong organisational skills and attention to detail The ability to work independently and as part of a team Professional presentation and a patient-first approach What We Offer Immediate start Supportive and collaborative team environment Opportunity to work within the wider Doctors & Co network Ongoing support and development within a growing healthcare group If you are an experienced receptionist looking to join a well-supported practice and make a meaningful contribution to patient care, we would love to hear from you. Apply now or contact us directly for a confidential discussion. Salary: Remuneration will be negotiable based on experience. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Doctors&Co team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing patient bookings Greeting patients Processing billing Key Strengths Medical practice software knowledge ️ Communication skills Organisational skills Experience in a GP clinic Medicare billing experience Teamwork A Final Note: This is a role with Doctors&Co not with Hatch.