We are currently partnering with a well-established organisation within the automotive services sector that is seeking a highly organised Account Administrator to join their team. This is a fantastic opportunity for someone who enjoys working in a structured, detail-focused environment and plays an important role in ensuring account administration and internal processes run smoothly. This is a full-time, permanent position based in the office, offering the opportunity to work closely with an experienced and supportive team. About the Role - Account Support • Maintaining accurate client account records and ensuring information is kept up to date • Providing day-to-day administrative support across client accounts • Acting as a liaison between internal teams and external stakeholders to ensure smooth communication Data Entry & Reporting • Entering, updating and verifying dealer information and call reports • Conducting routine data quality checks to ensure accuracy and completeness • Generating reports, summaries and account updates when required Documentation & Processing • Preparing documentation including contracts, invoices, purchase orders, quotations and onboarding forms • Reviewing and processing customer paperwork in line with internal processes • Maintaining organised digital records and documentation Auction Preparation • Preparing documentation including vehicle details, inspection reports and supporting imagery • Ensuring records are accurately maintained and accessible Customer Communication • Responding to enquiries via phone and email • Providing updates regarding account status and processes • Escalating complex matters to the relevant internal teams when required Coordination • Coordinating meetings, calls and follow-ups between internal stakeholders • Supporting scheduling and administrative coordination for account teams • Assisting with onboarding activities and key deadlines About You - We are looking for someone who is organised, proactive and takes pride in delivering accurate work. You will bring: • Exceptional attention to detail and accuracy • Strong administrative and organisational skills • A tech-savvy mindset and confidence working with systems and databases • A solution-driven approach to problem solving • Strong communication skills and the ability to work collaboratively • Previous experience in administration, account support or customer service (beneficial) Why You’ll Love This Role - • Join a rapidly growing organisation within the automotive services industry • Work within a supportive and collaborative team environment • A varied role that combines administration, data management and account coordination • ASAP Start on Offer • Onsite Parking available To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2111.