Benefits Immediate Start Plenty of scope to progress your career in clinical or non clinical role Work with an excellent team of doctors, allied health professionals and administrators Plenty of scope to learn and grow your future in healthcare Locations: Merrylands & Castle Hill About the Practice This Medical Clinic is a well-established and growing practice providing specialist patient care across Western Sydney and the Hills District. With a supportive team of doctors and experienced administrative staff, the practice is known for its positive team culture, low staff turnover and commitment to developing staff careers within healthcare . Several team members have progressed into more advanced clinical roles through the training and support provided by the doctors and allied healthcare professionals. Due to continued growth and an increasing number of doctors joining the practice, an opportunity has become available for a Junior Medical Administrator / Patient Services Officer to join the team. This role is ideal for someone looking to begin their career in medical administration within a specialist healthcare environment . The Role As a Medical Administrator / Patient Services Officer, you will be responsible for providing high-quality administrative and patient support across the practice’s Merrylands and Castle Hill locations . You will work closely with the administration team and cardiologists to ensure the smooth day-to-day running of the clinic while delivering excellent patient service. Key Responsibilities Managing patient appointments and maintaining doctor schedules Answering incoming calls and assisting patients with enquiries Processing patient billings and Medicare claims Coordinating patient recalls and follow-up appointments Maintaining accurate patient records and documentation Supporting cardiologists and clinical staff with administrative tasks Providing professional and friendly patient service both in person and over the phone About You This role is suited to entry-level candidates or recent graduates who are eager to build a long-term career within healthcare administration. You will demonstrate: Excellent communication and phone manner Strong organisation and attention to detail A positive attitude and willingness to learn Ability to work in a fast-paced clinic environment Strong customer service skills Willingness to work across both Merrylands and Castle Hill locations Previous experience in administration, medical reception, hospitality or customer service will be highly regarded but is not essential. What’s on Offer Supportive and friendly team environment Training provided within a specialist practice Opportunity to develop your career within healthcare Exposure to specialist medical services Full-time position – 38 hours per week How To Apply Please contact Sandra Louey on [email protected] or phone 0403039232