Permanent Customer Service Roles based in Rosebery Your new company A wellestablished organisation within the renewable energy and efficiency sector is seeking a motivated Customer Service Officer to join their dynamic team. With strong industry growth and a collaborative environment, this is an excellent opportunity for an experienced customer service professional looking to develop their career. Your new role In this role, you will support both internal and external stakeholders while ensuring a seamless and positive customer experience. You will manage a variety of administrative and servicebased tasks, working closely with operational and technical teams. Key responsibilities include: Managing inbound phone and email enquiries, providing timely and professional customer support Processing sales orders, invoices, credits, and quotes with high attention to detail Coordinating with warehousing and logistics teams to ensure smooth order flow Maintaining customer information, system price books, and managing backorders and forward orders Preparing reports and documentation using standard business tools Acting as the initial point of contact for general technical support and escalating where required Collaborating with colleagues to prioritise workload effectively in a fastpaced environment Adhering to company policies, procedures, and quality standards What you'll need to succeed Minimum 2 years experience in a similar customer service or administrative role Proficiency in Microsoft Office, particularly Excel Strong communication, organisational, and interpersonal skills High level of accuracy and attention to detail Ability to manage competing priorities while maintaining service excellence A teamfocused mindset with the ability to support both internal and external stakeholders What you'll get in return Supportive team culture $65k - 70k super (depending on experience) Opportunities for professional growth and skill development The chance to work within a forwardthinking, sustainabilityfocused industry Competitive salary and longterm career pathways What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2978902