Company Description Experienced Full-Time Receptionist – Greencross Marsden Park If you’re a people person and an animal lover — this is the place for you! Greencross Marsden Park is looking for an energetic, friendly, and experienced Receptionist to become the welcoming face of our clinic. If you love creating great experiences for clients and their pets while working with a fun and supportive team, we’d love to hear from you! Located inside a busy Petbarn store, our clinic offers a bright, open-plan layout with two spacious consult rooms, a well‑organised prep area and a fully equipped surgical suite. We’re proud to have a loyal and ever‑growing client base who trust us with the care of their pets. Our team thrives on collaboration, communication and a genuinely positive workplace culture. We’re friendly, relaxed, approachable — and we promise we’ll quickly feel like your second family! We enjoy a good laugh, support each other through busy days, and are always excited to welcome new team members into our family. We mostly work with dogs, with some cats as well, and we’re conveniently located right across the road from great cafés and shops, making breaks and coffee runs a breeze. We also believe in career growth, providing regular development opportunities and ongoing training to help you build on your skills and achieve your goals. About the role This is a Permanent Full-Time position. As our Receptionist, you’ll be the first smiling face our clients see. Your responsibilities will include: Welcoming clients and patients on arrival Answering phones and booking appointments using our patient management system Processing payments and managing invoicing Handling incoming and outgoing client emails Preparing patient admission paperwork Supporting banking and other admin duties Triaging patients (training provided during induction) Providing basic advice on vaccine schedules, food and parasite prevention Preparing estimates for elective procedures Working closely with our team to maintain smooth daily clinic operations This is a busy, rewarding role where you’ll have plenty of opportunities to use and grow your customer service and organisational skills. Why work with Greencross Vets? Access to an extensive year-round continuing education program including access to LinkedIn Learning Opportunity to attend the annual Greencross Conference Strong support for career development — the sky is the limit! Clear pathways for career progression Close collaboration with Petbarn to deliver an exceptional client and patient experience Generous staff discounts on veterinary services and retail products A genuine focus on maintaining work/life balance Who We’re Looking For You’ll be a great fit if you are: Experienced in a receptionist or administrative role Experienced with animals (highly desirable) Confident and competent using computers Motivated, enthusiastic, and eager to learn Caring, compassionate, and client‑focused Great at building rapport with people Organised with strong attention to detail Able to prioritise tasks and manage a varied workload Calm under pressure and a natural multitasker Reliable, accountable, and a supportive team player A strong communicator who loves engaging with clients Willing to contribute to clinic initiatives and goals If this sounds like the perfect role for you, we would love for you to apply! We can’t wait to meet you and show you what makes Greencross Marsden Park such a fantastic place to work.