Are you someone who enjoys helping people, staying organised, and being part of a supportive team? We’re currently partnering with a well-established business in Melbourne’s South East seeking a Customer Service Officer to join their team on a permanent, full-time basis. This is a fantastic opportunity for someone looking to build a long-term career in customer service. Whether you already have experience or are looking for your first step into an office-based role, attitude and willingness to learn are what matter most! Key responsibilities: • Handling inbound customer enquiries via phone and email • Processing orders and updating customer information accurately • Liaising with internal teams to ensure smooth order fulfilment • Resolving customer queries in a professional and timely manner • Maintaining accurate records within internal systems • Supporting the broader team with general administrative tasks About You: • Friendly, approachable and confident on the phone • Organised with strong attention to detail • Proactive and eager to learn • Able to multitask in a busy environment • A team player with a positive, can-do attitude Previous customer service experience is advantageous, however not essential. If you bring the right mindset and a willingness to grow, full training will be provided. Benefits of the Role: • Permanent, full-time opportunity • Stable and reputable organisation • Supportive team environment • Ongoing training and development • Immediate start available To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2111.