The Company A leading distributor of some the world’s most exciting and delicious brands, with a strong history of steady growth, and an international reputation for quality products and outstanding customer service. The Role Reporting to the State Manager, your responsibilities will include the following: Inbound and outbound calls to customers regarding orders and products Processing of sales orders - calling customers to take their orders and upsell sale products Responding to customer queries Tracking deliveries and assistance with logistics Collaborate with the warehouse and finance teams to finalise credit and stock return processes Skills and Experience Order processing Customer Service experience for FMCG or Food industry Comfortable with outbound sales calls to existing customers Computer literate – Microsoft Outlook, Microsoft Office (Excel, Word) Excellent communication skills and bright, confident manner Eagerness to lean and keen to work Strong problem-solving skills and high initiative Company Culture A company that is truly committed to its people, who are passionate about their team members, company, product, and their customers. A relaxed office atmosphere is good for moral and the perfect space to collaborate. Benefits Enjoy working for an organisation with a fun work culture, with huge career growth and development opportunities. Work close to home in Thomastown. About Us Veritas Recruitment recruits across multiple verticals, with industry-specific recruiters servicing a range of clients. Our divisions include Freight and logistics, Senior Accounting and Finance, Accounting Support, Business Support, and Technical and operational positions. To find out more about Veritas and our team, visit www.veritasrecruitment.com.au The Consultant Nicole Juzefowicz specialises in recruiting within the Business Support space, having worked in Executive, corporate and customer support roles before moving into recruitment. For a confidential discussion, please call Nicole on 03 9058 3070