About Health & Co Health & Co is a community‑minded healthcare group that supports GPs so they can focus on what matters most: caring for families across Australia. Clinics joining the Health & Co family enjoy stronger patient connections and happier teams, all while continuing to provide the warm, personal care their communities rely on. It’s a partnership built on respect, trust, and a genuine commitment to better health for everyone. The Opportunity We are looking for an enthusiastic Second In Charge to join our Deer Park team . This is a challenging role and will involve managing a busy front desk reception, liaising with patients, supporting doctors and medical staff as well as general administration duties. The successful candidate will assist the Practice Manager with the day-to-day general operations of running a busy multi-disciplinary medical centre. Key Responsibilities Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required , and Reception duties Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations Opening and closing the Medical Centre Fostering professional working relationships with team members, patients and medical staff Maintaining compliance with organisational policies and procedures Our Ideal Candidate To excel in this role, you'll possess : Previous team leadership experience within a customer service role Ability to work well under pressure Excellent written and verbal communication skills Excellent customer service skills Proficient computer skills with knowledge of Pracsoft /MedTech advantageous Excellent time-management skills and the ability to multi-task Detail orientated Initiative, ambition and ownership High standard of presentation Ready to Make a Difference? If you're motivated to contribute to a healthier Australia and wish to thrive in a top-tier healthcare environment, we urge you to apply now. Join us in shaping the future of healthcare excellence at Health & Co . Your journey starts here.