Part-time | 12 hours per week (Tuesday, Wednesday, Thursday) | Ongoing contract $34–$35 per hour | Immediate start WOW Recruitment is seeking a confident and engaging Customer Service Scheduling Assistant to join an education services business. This is a fully remote opportunity ideal for working parents who are confident undertaking outbound calls, enjoys building rapport and needs flexibility. You will be calling individuals who have already engaged with the business in some way, and your role will be to guide conversations, qualify interest in the service and book consultations into the Director’s calendar. What you will be doing High volume outbound calling Booking consultations and strategy sessions Building trust quickly through warm, empathetic conversations with parents Qualifying interest and readiness before booking appointments Updating CRM accurately with notes, outcomes and follow-ups Objection handling with care What you bring Experience with outbound customer calling, appointment setting/scheduling or similar Confident, polished phone manner with strong conversational flow Ability to build rapport quickly and handle objections calmly & empathetically Motivation to work towards daily call KPIs Strong attention to detail and CRM note taking discipline Ability to work independently from a professional home setup (must have own laptop/PC, fast internet and access to Microsoft Office) Perks & Benefits 100% remote role- work from anywhere on the Eastern Seaboard! Consistent part-time hours that fit around other commitments Provided a list to call and a supportive, structured process & team Purpose-driven work supporting families and education outcomes Candidates must hold valid working rights in Australia to be considered for this role. If you are a working parent who is confident with outbound calling, and looking for a meaningful role — APPLY NOW & Hannah will be in touch! Due to the high volume of applications, only successful candidates will be contacted.