This is a Site Reliability Engineer- Video and Edge Global Engineering (English & Mandarin Speaking) role with TikTok based in Sydney, NSW, AU TikTok Role Seniority - mid level, senior More about the Site Reliability Engineer- Video and Edge Global Engineering (English & Mandarin Speaking) role at TikTok About the Team The Video and Edge Global Engineering team is responsible for business facing experience and cost of the Video on Demand and Live Streaming platform. We build a competitive video transmission network and multimedia processing platform, building data foundation and analysis capabilities, driving product refined operation, reducing costs and increasing efficiency. Responsibilities - Build global infrastructure for multi-media transport, storage and process, to serve billions of users all over the world. - Engage in global production system management such as monitoring, oncall emergency response, capacity planning and optimization - Build tools, automations, observability and monitoring to facilitate the operation and optimisation of the global infrastructure. - Engage in and improve the whole service lifecycle, from inception and design, through deployment, operation and refinement. - Scale up systems sustainably through mechanisms like automation, and initiate changes that improve system reliability and processing speed. Minimum Qualifications - Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience. - Good programming experience with at least one of the following languages: C, C++, Java, Python, or Go. - Knowledge of networking, operation system, database system and container technology. - Good understanding of microservice architecture, and an understanding in troubleshooting in large scale distributed systems. - High oral and written proficiency in English and Mandarin required: this role involves frequent communication with global teams, clients and stakeholders in English speaking regions as well as Mandarin speaking markets. High oral and written proficiency in Mandarin is essential to effectively engage with Chinese speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross cultural collaboration. Preferred Qualifications - Hands on experience in common open-source system such as Linux, MySQL, MongoDB, Redis and ELK. - Experience in building solutions with AWS, Google, Azures and other cloud services - Working in international teams and across timezones effectively (US, Dublin, China, Singapore) - Passionate, self-motivated and good teamwork skills. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the TikTok team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Building global infrastructure ⚙️ Managing global production systems Improving service lifecycle Key Strengths Programming experience Networking knowledge Microservice architecture understanding Open-source systems experience ☁️ Cloud services experience International teamwork A Final Note: This is a role with TikTok not with Hatch.