This is a Administration Officer role with Followmont Transport Pty Ltd based in Toowoomba, QLD, AU Followmont Transport Pty Ltd Role Seniority - junior, mid level More about the Administration Officer role at Followmont Transport Pty Ltd Administration Officer - (ADM00000481) Description Are you passionate about quality customer service and seeking that opportunity to join the winning team? Join the Followmont Transport Family as Administration Officer in our Toowoomba Depot. As a Administration Officer you are an integral part of our customer experience and this role would suit a proactive, organized, self-starter, with a positive & enthusiastic energy to add to our close-knit team. The Role Full Time | Monday to Friday | Effectively managing a high volume of Data entry, assisting with compliance, POD's, Drivers run sheets, ensure loads of Dangerous goods are compatible and provide pallet correspondence. Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external. Provide detailed tracking and reporting on freight movements and deliveries including reporting on misdirected freight Complete audits, reporting and all other administrative duties accurately to support the operation as required. Benefits Weekly Pay | Leave Entitlements Permanent or Fixed Term engagement options available - so you can plan your future with confidence Safe onsite parking Workplace Benefits Program providing discounts to many major retailers. Health Fund discounts for single or family cover. Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program. Recognition programs where you are rewarded for your contribution to the business. Great opportunities for career progression within our company Qualifications About You: Transport Industry specific experience OR knowledge advantageous Previous customer service in face to face or online experience would be highly regarded Computer skills - Microsoft Suite and systems experience required Ability to work within a team environment as well as a go-getter attitude to regular tasks and challenges Positive and Supportive Focused outlook with the willingness to learn If you encompass these attributes we would love to hear from you! Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers. If this opportunity sounds interesting and aligns with your values, please apply via email [email protected] Service | Unity | Passion | Integrity | Innovation | Care Primary Location: AU-QLD-Toowoomba Job: Administration Employee Status: Fixed Term Schedule: Full-time Unposting Date: Ongoing Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Followmont Transport Pty Ltd team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing data entry Building customer relationships Tracking and reporting Key Strengths Customer service Data entry Microsoft Suite Transport industry knowledge Teamwork Adaptability A Final Note: This is a role with Followmont Transport Pty Ltd not with Hatch.