This is a Retail Manager role with Knight Frank Australia based in Brisbane, QLD, AU Knight Frank Australia Role Seniority - mid level More about the Retail Manager role at Knight Frank Australia Job Description Take on a high-impact administration role with a leading property consultancy, managing a portfolio of shopping centres and approximately 120 tenants. Build valuable, long-term relationships with a diverse mix of retailers, service providers, and key stakeholders to grow professionally. No licence? No problem – we’ll support you in obtaining your real estate certification. Who we’re looking for? Current QLD real estate Certificate of Registration or willingness to obtain (with our support). Proven experience in retail or property management, ideally across multi-site portfolios. Strong communication and stakeholder management skills with a customer-focused approach. Excellent organisational and administrative ability to manage high-volume tasks and deadlines. Familiarity with tenancy systems and compliance processes; Microsoft Office proficiency. The role Join Knight Frank’s national retail team as a Retail Manager, overseeing the day-to-day operations, presentation, and tenant engagement across approximately four centres and 120 tenants, ensuring smooth trading and a great experience for retailers and customers, this role will be based primarily at Lutwyche with the expectation to travel. Key Responsibilities Take ownership of daily retail and tenancy management across multiple centres, ensuring compliance and presentation standards. Act as the primary contact for tenants, resolving queries promptly and building strong relationships. Coordinate lease administration, compliance tasks (insurances, bank guarantees), and maintain accurate records. Support marketing initiatives, retailer engagement, and trading analysis to drive performance. Partner with facilities and portfolio managers to deliver seamless operations and meet KPIs. About Knight Frank Knight Frank Australia is part of the world’s largest privately owned property consultancy. We specialise in transactional and advisory services, covering the acquisition, sale, leasing, and management of commercial properties from office buildings and retail spaces to industrial assets. What’s in it for you? Flexible leave options – Enjoy two additional weeks of leave, two wellness days each year and the day off on your birthday! Career growth & recognition – Access to mentorship, leadership programs, and ongoing development & recognition Lifestyle perks – Enjoy discounts and rewards through our employee reward platform, The Vault. Inclusive & community-focused culture – Proud winners of Property Council of Australia Award for Innovation & Excellence Award for Diversity, Equity & Inclusion! Innovative technology & tools – Work with cutting-edge property platforms and tools. We value diversity Different perspectives make us stronger. We welcome people of all genders, cultures, abilities, and experiences. Important to know You must have valid Australian working rights to be considered A police check is required for successful candidates. We use AI tools to assist with hiring, but people make the final decisions We are currently NOT accepting candidates via an agency, we have PSA’s in place Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Knight Frank Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing daily retail and tenancy operations Building tenant relationships Coordinating lease administration Key Strengths Real estate certification Retail or property management experience ️ Communication and stakeholder management skills Organisational skills Familiarity with tenancy systems A Final Note: This is a role with Knight Frank Australia not with Hatch.