This position will provide high quality and timely legal secretarial and administrative support within the Workplace Law team. Assist and support the executive legal secretary with effective training and coaching of legal secretaries to ensure that quality services are provided. Your key responsibilities include: * high level, accurate word processing and typing * complex formatting of documents (i.e. Microsoft Word, PowerPoint and PDF documents) * prepare briefs and documents and attend to routine correspondence * monitor and manage the flow of incoming and outgoing correspondence * travel and accommodation coordination * information management (i.e. Excel spreadsheets, practice management system, case management system (Visualfiles) databases) * diary management (appointments, etc.) organise meetings, conferences etc prepare and distribute agendas, minutes and other material * prepare, check and action a range of reports * maintain filing, records bring-up and retrieval systems * assist legal professionals to meet financial deadlines and/or commitments e.g. billing and time recording * ensure compliance with procedures for payment of legal expenses and counsel fees * consultation and liaison with internal and external clients and other stakeholders on various matters including confidential and sensitive issues * training, coaching and developing legal secretaries * ensure services are completed in a timely and professional manner * assist with assessing the correct accrual and application of TOIL, recreation leave, sick leave and other leave, identifying and escalating any issues as they arise. * provide advice and training on the general operations of the team, branch and whole of practice, processes, procedures relating to legal secretarial work, finance, information technology and other corporate processes and functions * utilise effective communication skills and problem-solving skills to communicate and address any problems that may arise to resolve issues * support the executive legal secretary to identify opportunities to adapt and change work processes and assist with the development of guidelines or effective methods to achieve consistently high secretarial and administrative standards within the team * receive client feedback and address and implement service improvement activities * assist with the recruitment, employment, training and induction of new secretarial support staff * assist with the induction of new staff within the legal team, including the coordination of information technology, telecommuting needs, telephone requirements and personnel requirements * undertake other duties as required relating to the requirements of the operational area Why Join Crown Law? Crown Law offers a career that is rewarding, engaging and supportive of your work life balance. Here's what you can expect: * A permanent, flexible Queensland public sector role. * WFH and flexible work arrangements, including a 36.25-hour work week * Salary package: $77,354 - $85,833 plus leave loading and 12.75% employer superannuation contribution. * Access to professional development programs, secondment opportunities, and leadership training. * A supportive, inclusive culture that values diversity, integrity, and respect. * A focus on staff well-being, with strategies to support resilience in managing complex or sensitive matters Applications to remain current for 12 months.