As an Administration Officer you will: - Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures.- Provide front-facing customer service by answering phone calls and addressing front counter enquiries efficiently in a dynamic and fast-paced environment.- Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental procedures and policies to facilitate the effective functioning of the service centre.- Administer financial processes including procurement, ordering, payments of accounts, petty cash, Carepay and monthly monitoring and reconciliation in accordance with current legislative and departmental accounting practices.- Administer HR processes in accordance with current legislation and departmental policies- Provide information to internal and external clients regarding office services and procedures to promote quality customer service through reception (telephone and counter enquiries), email and other forums.- Provide a sound knowledge in a range of software packages and databases in the administration of services provided by the service centre.- Work collaboratively with team members and understand the roles and responsibilities within the service centre to deliver efficient services.- Use, update and monitor relevant databases and files in line with departmental policies and guidelines to ensure accuracy of data.- Develop and maintain professional and collaborative relationships and communicate with internal and external stakeholders to achieve positive outcomes.- Prioritise and coordinate activities in a team environment to meet deadlines, and to be flexible in a changing work environment.- Performs ad hoc duties consistent with the responsibilities of the role as directed by the line manager or their delegate. To enable us to assess your application, please include: - Resume and minimum of 2 referees including their email addresses. At least one referee should have a thorough knowledge of your work over the past two years as your manager or supervisor.- a statement not more than two pages, that summarises your skills, experience and achievements against the leadership competencies and duties/responsibilities of the position as well as why you want to work in this role. Applications to remain current for 12 months. Job Ad Reference: QLD/676224/26 Closing Date: Tuesday, 3rd February 2026