About This Opportunity This role is responsible for leading and delivering high-quality student and academic administration services within the Faculty academic administration team. It ensures efficient management of processes that support teaching and learning objectives, compliance with University policies, and exceptional service to students, staff, and stakeholders. In this role, you will play a key role in supporting and improving our academic program design and review, as well as the appeal and grievance resolution process. Key responsibilities will include: Prepare documentation and recommendations to advise senior staff on student and academic matters, support academic and general misconduct processes and assist with student grievances. Prepare documentation and provide secretarial support for committees, including Board of Studies and Teaching & Learning Committee, and ensure smooth progression of proposals through governance channels. Supervise and guide team members in conjunction with the Manager, as well as provide on-the-job training, allocation of tasks, and assist with complex enquiries to ensure deadlines and service standards are met. Maintain and update program and course information across University systems, websites, and publications. Undertake statistical analysis, monitor risks, and recommend process improvements based on data insights. For a full position description please contact [email protected] This is a full-time, continuing position at HEW Level 6. About You Undergraduate degree with relevant experience, or equivalent combination of education and experience. Demonstrated ability to manage staff and deliver effective outcomes in a tertiary education setting. Strong knowledge of student and academic administration policies or ability to acquire quickly. Excellent communication, negotiation, and interpersonal skills. High-level analytical and problem-solving capability, including data interpretation and policy implementation. Ability to manage multiple priorities in a fast-paced environment using sound judgment and initiative. Advanced computer skills, including Microsoft Office and specialist systems (e.g., SI-net, Business Objects). The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. Questions? For more information about this opportunity, please contact Meg Cridland [email protected] For application inquiries, please reach out to the Talent Acquisition team at [email protected] , stating the job reference number (below) in the subject line. Want to Apply? We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload: Resume A cover letter summarising how your background aligns with the 'About You' section Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact [email protected] . Other Information UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. Applications close Sunday 18th January 2026 at 11.00pm AEST (R-58912). Please note that interviews have been tentatively scheduled for 27th January.