About the Team The Queensland Specialist Immunisation Service provides vaccination advice and provides Specialist Immunisation clinics to children who may have had a reaction to immunisation before or are at risk of having one, have an underlying medical condition which impacts vaccination, need to be supervised in a hospital after being immunised or have immunisation needs that can't be met in the community. About the Role In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include: * Greeting patients and their families and responding to their needs. * Providing a professional telephone service. * Providing directions and advice regarding locations of services/and/or patients within the facility. * Provide an efficient and professional administrative support, which includes: * To provide excellent customer focus in a friendly and helpful manner, maintain the ability to communicate clearly and confidently with parents, patients, members of the public and departmental staff both in person and over the telephone. * Undertaking administrative tasks to support patient flow, patient care and movements within the facility. * Liaising with various departments with regards to resources required. * Maintaining data integrity by checking all data in the patient information and billing systems and modifying/updating to ensure accuracy and compliance with policies and procedures. About Children's Health Queensland Hospital and Health Service (CHQ HHS) Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales. Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services. Inclusion and diversity To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer. Some of the great benefits of working at CHQ HSS If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including: * Opportunities for professional growth and development * Competitive renumeration * Annual pay increases * 12.75% employer superannuation contribution * 17.5% annual leave loading * Salary packaging * Employee wellness and assistance program * Work/life balance, variety, and flexibility You can find out more about why it's so great to work at CHQ HHS here.