Location: Bankstown, NSW Salary Package: $65,000 Super Role Highlights: Our client is looking for an experienced customer service professional to join their busy contact centre team. The role involves managing a mix of inbound and outbound customer enquiries across phone, email and live chat. You will also complete administrative and data entry tasks, ensuring customer records remain accurate and up to date. Key Responsibilities Respond to customer enquiries via phone, email and live chat in a timely and professional manner Provide effective solutions while maintaining a high level of customer service Build and maintain positive relationships with customers and internal stakeholders Complete administrative tasks including data entry and record management Maintain accuracy across customer information and databases Candidate Profile Previous experience working in a high-volume call centre environment Strong verbal and written communication skills Confident using multiple systems with the ability to multitask High attention to detail with a focus on accurate administrative and data tasks Ability to work independently and as part of a team Customer-focused approach Australian citizen or permanent resident Company, Culture and Benefits Immediate start available Ongoing temporary role with the potential to go permanent Standard Monday to Friday business hours Hybrid working arrangement with 3 days working from home Structured training and development opportunities Supportive and inclusive team culture How to Apply: Click the apply now button or email your CV to [email protected] or call 0416 299 886