This is a Internal Sales Manager role with Supagas based in Sydney, NSW, AU Supagas Role Seniority - mid level More about the Internal Sales Manager role at Supagas Introduction: About The Company Supagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market. Description: About The Role Reporting to the Field Sales Manager, the Internal Sales Manager is responsible for leading, coaching and developing the internal sales team to deliver outstanding customer outcomes and exceed sales targets. This role plays a critical part in driving inbound and outbound sales activity, ensuring CRM accuracy, and aligning internal sales strategies with broader business objectives, all while championing safety, compliance and Supagas’ customer-first culture. Benefits Permanent, Full Time Competitive Salary Package Excellent Employee Reward & Discount Program Employee Assistance Program and Wellbeing Initiatives Career Development Opportunities Friendly and Supportive Team Environment Work for an Essential Service - financial stability and job security Duties & Responsibilities Lead, coach and manage the internal sales team to achieve sales targets and KPIs Recruit, train and develop internal sales team members Conduct regular call coaching, performance monitoring and feedback sessions Convert inbound enquiries into qualified opportunities and closed sales Develop and execute outbound sales campaigns targeting SME and mid-market customers Collaborate with field sales and operations teams to ensure seamless customer onboarding Maintain the CRM system, reporting accuracy and pipeline management Monitor market trends, customer feedback and competitor activity to identify opportunities Support pricing strategies, quote approvals and margin targets Ensure all customer enquiries are completed within agreed SLAs Champion safety, compliance, training and product knowledge across the team Skills and Experiences: Desired Skills And Experience Proven experience managing and coaching an internal sales or telemarketing team Strong background in internal sales with demonstrated B2B sales success Ability to drive performance in a high-volume, target-driven sales environment Experience converting inbound enquiries into qualified opportunities and closed sales Experience using a Customer Relationship Management (CRM) system, preferably Salesforce Strong analytical skills with the ability to interpret sales data and reporting Experience within FMCG, energy, gas or commodity-based industries is advantageous Strong leadership skills with the ability to motivate, develop and retain sales talent Excellent communication, negotiation and objection-handling skills Strong organisational and time management skills with attention to detail Sales-driven, customer-centric mindset aligned with Supagas’ “Yes We Can” culture The successful candidate will be required to attend a pre-employment medical examination. Most importantly at Supagas we value attitude above all else. We are looking for the next team player to embody the 'Yes We Can' ethos! How To Apply If you believe you possess the skills and experience listed above and want to be the next member of the Supagas Team please, Click APPLY. Please note only shortlisted candidates will be contacted!. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Supagas team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading and coaching Recruiting and training Monitoring performance Key Strengths Sales management Customer Relationship Management (CRM) Analytical skills Leadership ️ Communication skills ️ Organisational skills A Final Note: This is a role with Supagas not with Hatch.