Your new role: In this role, you will provide efficient and accurate administrative support across the Mums & Bubs service, acting as the first point of contact for clients and visitors. You will coordinate appointments, manage correspondence, maintain client records and support Medicare and WorkCover billing, while working collaboratively within a multidisciplinary health service. You will: * Act as the first point of contact for phone, face-to-face and written enquiries * Coordinate appointment bookings, referrals and information for clients and services * Provide high-level administrative support including correspondence and diary management * Manage Medicare and WorkCover billing processes with accuracy and attention to detail * Maintain and update client records using Best Practice and CHIMS/ERIC systems This role is being filled using a targeted recruitment process. It is open only to people who identify as an Aboriginal and/or Torres Strait Islander person. Candidates must include a statement in their application if they identify as an Aboriginal and/or Torres Strait Islander person. Only candidates who meet this requirement will be considered. About you: You are an organised and respectful administrator who values community connection, cultural safety and teamwork. You work well independently, manage competing priorities and contribute positively to a supportive workplace. You will bring: * Experience in administrative or reception roles within a busy service environment * Strong written and verbal communication skills * Ability to use computer systems including Microsoft Office and client databases * High-level organisation, time management and attention to detail Check out our quick tips and application essentials! What we can offer you: * We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle. * We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions. * We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role * You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs. About us: The Inala Centre of Excellence delivers accessible, high-quality care to support the health and wellbeing of the local community. The service focuses on early intervention, prevention, and coordinated care, bringing together a range of clinical and support services to meet community needs in one central location. Inala Centre of Excellence - a place where your work has real impact, and where you can truly make a difference in the community. INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply. We are better together.