About us Indigitise is a locally grown ICT consulting and delivery partner, supporting Australian Government agencies to design, deliver, and operate secure, people-centred digital services. We specialise in labour hire, professional services, and delivery across complex government environments. The opportunity We are seeking an experienced Salesforce Administrator to support a Federal Government client in Canberra. This is a hands-on support and delivery role , focused on enabling users, maintaining high-quality data, supporting minor enhancements, and ensuring Salesforce solutions align with government compliance and governance requirements. You will work closely with business users, partner agencies, and the Solution Lead to deliver stable, compliant, and well-governed Salesforce services. Requirements What you’ll do Provide Level 1 and 2 Salesforce application support Enable users to onboard and maximise Salesforce capabilities Manage data quality, data loads, and production data updates Build and maintain reports and dashboards Support workflow optimisation while meeting government compliance requirements Assist with outreach capabilities and stakeholder engagement Investigate and resolve incidents, including P1/P2 support (on-call roster) Deploy changes to Production via Azure DevOps Review Salesforce debug logs and perform post-deployment validation testing Participate in governance, release, and platform testing activities What you’ll bring (Essential) 3 years’ experience supporting Salesforce applications (L1/L2) At least one Salesforce certification (mandatory): Salesforce Administrator, App Builder, or Developer Experience with Salesforce Data Loader, reports, dashboards, and Flows Strong understanding of user provisioning, profiles, and permissions Experience with Service Cloud, Experience Cloud, and Public Sector Solutions Excellent communication and stakeholder engagement skills Minimum NV1 Security Clearance Ability to work onsite in Canberra 3 days per week Nice to have (Desirable) Experience working in Agile environments (Scrum or Kanban) Salesforce sandbox refresh and seasonal release experience Working knowledge of Apex and Lightning Web Components (LWC) Familiarity with Salesforce metadata and Git repositories Apply now to work on a high-impact Salesforce platform supporting Federal Government outcomes.