Description Full Time Medical Receptionist – Join Our Caring Team! Locations: Cairns & Mount Sheridan Hours: Between 7:45 AM – 5:00 PM Are you a warm, organised, and people-focused individual looking to make a real impact in healthcare? We’re looking for a Full Time Medical Receptionist to join our friendly and professional team. If you love helping others, thrive in a fast-paced environment, and want a role that offers flexibility and purpose, we’d love to hear from you! Why Join Us? At I-MED Radiology Network , we’re united by a powerful mission: to help save lives and reduce uncertainty . With over 4,000 team members across Australia, we’re proud to be leaders in medical imaging, supported by cutting-edge technology and a compassionate culture. What You’ll Be Doing As the first point of contact for our patients, you’ll play a key role in delivering exceptional care and support. Your day-to-day will include: Patient Care & Support Welcoming patients with warmth and professionalism Scheduling appointments and managing patient data Assisting with general enquiries and providing a calm presence Reception & Administration Handling payments and billing (Medicare, Private Health, DVA, etc.) Managing medical records with confidentiality Maintaining a tidy and welcoming reception area Responding to internal emails and coordinating with clinical staff Team Collaboration Working independently and as part of a supportive team Communicating with referring doctors and other stakeholders Providing coverage during staff leave when needed What You’ll Bring Strong communication and interpersonal skills Intermediate computer skills (Microsoft Office, medical software) Understanding of medical terminology Previous experience in radiology or medical reception is a plus Bonus Traits: A bubbly, can-do attitude Ability to stay calm and focused under pressure Quick thinking and adaptability Ready to Apply? If you’re passionate about patient care and want to be part of a team that truly makes a difference, we’d love to hear from you. Apply now! Please submit a current resume and cover letter Next Steps: Candidates moving to the next stage will be contacted in early Jan 2026 Be the reason someone smiles today. Join I-MED and help shape the future of healthcare.