This is a Customer Service Officer role with Lindsay Australia Ltd based in Brisbane, QLD, AU Lindsay Australia Ltd Role Seniority - junior More about the Customer Service Officer role at Lindsay Australia Ltd Who Are We Join one of Australia's leading rural, transport and logistics companies — Lindsay Australia. For 70 years we've partnered with farmers to keep Australia moving, connecting fresh produce from paddock to plate with our national logistics, rail and refrigerated fleet network. Why You'll Love This Role We are seeking a Customer Service Officer to join the Head Office team based at our Acacia Ridge office. Working within a small team, you will be assisting the customer service function of the business. Customer service but not call centre, you are the key link between our customer and depots. What You'll Do The facilitation and management of customer orders and jobs received Liaising with operational staff to ensure all customer requirements are met Managing freight bookings and time slot requests Ad hoc administrative duties as required What you bring: Previous experience in customer service as part of a busy fast paced team ideally in transport, warehouse & logistics Polished communication, exceptional service mindset and natural relationship building skills Strong MS Office and systems confidence Ability to prioritise high volumes of work and work in a fast-paced environment Positive attitude with the willingness to learn Superior planning and organisational skills with excellent time management skills A genuine care factor for the needs of the internal and external customer What we offer: Career development opportunities in a growing organisation. A family-oriented company culture that values safety, support, and inclusivity. Free onsite parking Recognition and rewards for key service milestones. Employee referral and retention bonus programs. Salary packaging options, including novated leases. Discounts with partners such as Qantas, Ringers Western, Bridgestone Tyres, and more. Join a company that values integrity, innovation, and teamwork. Ready to take the next step? Apply now and Grow with Lindsay's. For further information, contact Jennifer Ellem on 0417 178 110 or [email protected] Equal Opportunity Employer The Lindsay Group is committed to a diverse and inclusive workplace and encourages applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, veterans, and individuals from all cultural backgrounds. All applicants will be considered fairly regardless of race, gender, age, disability, or veteran status. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Lindsay Australia Ltd team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Facilitating customer orders Liaising with operational staff Managing freight bookings Key Strengths Customer service experience ️ Communication skills MS Office proficiency ⏰ Time management Positive attitude Organisational skills Why Lindsay Australia Ltd is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Lindsay Australia Ltd not with Hatch.