This is a Dental Receptionist role with Pacific Smiles Group based in QLD, AU Pacific Smiles Group Role Seniority - junior More about the Dental Receptionist role at Pacific Smiles Group Helensvale Above award wages penalty rates gym membership discounts Supportive team culture, modern centre & career development opportunities Join Our Front Desk Team in Helensvale! We're looking for a friendly, experienced Casual Dental Receptionist to join our welcoming Helensvale team. This role is perfect for someone who enjoys creating great first impressions, thrives in a busy environment, and can offer flexible availability across all days with weekends being the primary shifts required You'll be the first smile our patients see - and an essential part of keeping our centre running smoothly. What's On Offer Above award hourly rates weekend penalty rates! Casual role with flexible shifts Supportive Centre Leader and close-knit team Modern, professional dental environment Training and development opportunities Corporate gym membership discounts Convenient Helensvale location with great access About the Role As our Dental Receptionist, you'll help create a seamless, positive experience for every patient. Your responsibilities include: Welcoming patients and managing check-ins/check-outs Phone and appointment management Processing payments and health fund claims Coordinating schedules and supporting daily operations Providing exceptional service in person and over the phone What You'll Bring Experience in dental or medical reception (dental preferred) Strong customer service and communication skills Excellent organisation and attention to detail Confidence using practice software and computer systems A friendly, calm, patient-focused approach Reliability and the ability to work in a fast-paced team environment Why Join Us? We're part of one of Australia's largest dental networks and share a mission to deliver the world's best oral health outcomes. You'll be supported by a professional team, ongoing training, and a workplace that values people, growth, and quality care. Apply now to join our Helensvale team as our next Dental Receptionist! Desired Skills and Experience Medical receptionist Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Pacific Smiles Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Welcoming patients and managing check-ins/check-outs Phone and appointment management Providing exceptional service in person and over the phone Key Strengths Experience in dental or medical reception Strong customer service and communication skills Excellent organisation and attention to detail Confidence using practice software and computer systems A friendly, calm, patient-focused approach ⚡ Reliability and the ability to work in a fast-paced team environment A Final Note: This is a role with Pacific Smiles Group not with Hatch.