Your new role: In these senior administration positions, you will play a key role in ensuring the efficient coordination of patient services and the effective operation of administrative teams. Your responsibilities may include: * Leading and supervising administrative staff, including rostering, workload management, performance planning, and staff development. * Coordinating patient appointments and schedules across daycare, outpatient, Gamma Knife, telehealth bulk billing services and more. * Maintaining compliance with budget, safety, and quality standards while identifying opportunities for process improvement. * Resolving operational issues and supporting continuous improvement initiatives. * Maintaining effective administrative systems, records, and reporting requirements. * Supporting recruitment, onboarding, and administration processes where relevant. * Promoting a culture of fairness, respect, and cultural sensitivity in interactions with patients, staff, and stakeholders. See attached role descriptions for more detailed role information About you: To succeed in this role, you will bring: * Strong administrative and office procedure skills within a busy environment. * The ability to tailor communication to diverse audiences while maintaining confidentiality. * A commitment to quality, accuracy, and continuous improvement. * Excellent organisational skills to manage competing priorities and meet deadlines. * Familiarity with Queensland Health systems (e.g., HBCIS, ieMR, Powerchart, MOSAIQ, MedClaims, ESM) is desirable. * Advanced computer literacy across the Microsoft Office Suite. * Knowledge of medical terminology (desirable). * A respectful and compassionate approach aligned with Metro South Health values. Check out our quick tips and application essentials! What we can offer you: Opportunities for career growth and professional development across multiple administrative and leadership pathways. Flexible work arrangements and support for work-life balance. A collaborative, inclusive, and supportive workplace culture. The chance to make a meaningful impact on patient services and healthcare delivery in Queensland. * You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs. About us: Princess Alexandra Hospital: The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant. We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment. INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply. We are better together.