Your new role: In this role, you will provide high-quality administrative support to ensure the smooth and compliant operation of the Private Practice Department and its clinics. * Process specialist billing, payment receipting, discharge invoices, and patient quotes using MediRecords and other clinical information systems in line with MBS and Medicare Australia requirements. * Manage named patient referrals and verify patient eligibility by utilising systems such as PowerChart, HBCIS, SRWS, and ieMR. * Provide accurate guidance to consultants, medical officers, and clinic staff regarding billing, funding sources, referrals, and private practice processes. * Contribute to continuous improvement by maintaining procedure manuals, supporting revenue optimisation, and ensuring compliance with organisational policies and legislative requirements. About you: You are a proactive, detail-driven administrator who thrives in a busy health environment and is committed to delivering accurate, customer-focused service. * Strong communication and stakeholder engagement skills, with the ability to understand customer needs and provide timely, accurate support. * Excellent organisational and planning abilities, working autonomously to meet deadlines and solve problems in a fast-paced setting. * Commitment to continuous learning, with the ability to quickly acquire knowledge of clinical systems, MBS guidelines, medical terminology, and private practice processes. * A quality-focused approach, with a willingness to work within established frameworks while supporting positive change and ongoing service improvement. Check out our quick tips and application essentials! What we can offer you: * We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle. * We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions. * We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role * You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs. INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply. We are Metro South Health: We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services. We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve. We are better together.