Administration & Customer Service Officer About Us Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally The Opportunity Administration & Customer Service Officer – Toowoomba We’re offering two positions: one full-time permanent role and one 6-month fixed-term contract. Join our team in Toowoomba as an Administration & Customer Service Officer and become a key part of our daily operations. You’ll provide essential administrative support, deliver excellent customer service, and help drive our business forward with efficiency and professionalism. What You’ll Be Doing Provide top-notch administrative and customer service support across assigned contracts and sites Build and maintain strong relationships with customers, stakeholders, and internal teams Keep data accurate and up to date, ensuring all processes align with company policies and finance timelines Look for ways to improve service delivery by developing your technical and professional skills About You You’re organised, eager to learn, and enjoy helping others. You feel comfortable handling a mix of admin and customer service tasks, working in a supportive team, and being part of a business that makes a positive environmental impact. What You’ll Bring: Experience with Microsoft Office, ideally Excel Excellent communication and relationship management skills Strong attention to detail and a proactive approach to problem-solving A team-focused mindset and the flexibility to adapt to changing priorities Why join Cleanaway? Competitive Salary Package Learning and development opportunities Scope for growth within the business Employee share program Great staff benefits program including novated car leasing and salary sacrificing on work-related purchases, discounts on private health insurance and more Our Process: Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing [email protected]. Join us on our exciting journey towards a sustainable future. Simply click the Apply button below or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together. LI-LG1 Applications close: 12 Dec 2025 E. Australia Standard Time Vacancy no: 523089 Work type: Permanent - Full Time Location: Toowoomba QLD Australia Categories: Administration