Are you an organised and customer-focused administration professional looking to make a meaningful contribution to your community? We are seeking an Administration Officer to join our team and support the Building, Plumbing, Environmental Health and Planning Sections with high-quality administrative and customer service functions. About the Role: In this role, you will provide essential support across multiple regulatory and service areas. Your day-to-day responsibilities will include: Providing excellent customer service to internal and external stakeholders Assisting customers to meet the minimum requirements for lodging applications Registering, advertising, referring and issuing permits, correspondence and appeals Managing departmental enquiries and maintaining accurate records in Technology One Issuing and amending invoices, following up unpaid fees and maintaining application registers Processing Start Work Notifications and Authorisations Retrieving and compiling approvals and documentation for residential and commercial plan requests Maintaining registers for strata title applications and backflow prevention devices Archiving, resubmitting and managing files to ensure statutory compliance Providing general administrative support to the department as required What you’ll bring: To be successful in this role, you will have: Certificate III/IV in Business (Administration) or equivalent, along with experience in a professional office environment A commitment to delivering high-quality customer service Strong organisational and time-management skills The ability to work effectively as part of a small team Well-developed written and verbal communication skills High-level proficiency in Microsoft Office, electronic recordkeeping and enterprise systems (e.g., Technology One) Position details: full-time (76 hours fortnight). 9-day fortnight because life happens outside of work too. What’s in it for you: Glenorchy City Council is an Employer of Choice, providing a great work culture and a solid commitment to diversity and inclusion 9-day fortnight (RDO) and flexible working arrangements annual wage increases 15% Superannuation a motivated team that supports each other, values innovation, celebrates its success and has a bit of fun along the way ongoing training and career development access to a range of employee wellbeing initiatives including EAP located just 15 minutes from the Hobart CBD Glenorchy City Council's Enterprise Agreement 2025 Our commitment to community: Council is committed to building a diverse and inclusive workforce that reflects the community we serve. We are also committed to the safety and wellbeing of children and young people and have zero tolerance to child abuse and harm. Our Safeguarding Children and Young People Policy, outlines our commitment – view it here . How to apply: To be considered, applications must be submitted via this site or on the Glenorchy City Council Careers page. Your application must include: a cover letter addressing the key selection criteria in the Position Description a current resume Pre-employment checks including a national Police check, health assessment and reference checks will be requested and organised by Council prior to finalising employment. Applications close at 8pm on Monday, 1 December 2025 Up for a chat about this opportunity, contact Gemma Cetkovic , Coordinator Development Administration on (03) 6216 6800. To apply online, please click on the appropriate link below.