Why join us At the Victorian Electoral Commission (VEC) we are not just about elections, we are about enabling all Victorians to actively participate in their democracy. The VEC conducts state and local council elections and is responsible for promoting public awareness and understanding of electoral issues in the Victorian community. Our goal is to be change ready and responsive to legislative changes and community expectations in a dynamic and complex operating environment. We provide a values driven workplace culture with a passion for excellence and innovation in the services we provide. We offer a supportive environment that encourages professional development and provide opportunities to broaden your experience though internal working groups and committees across VEC branches. Apply now to make a meaningful contribution to the democratic process. What you will be doing Reporting directly to Lead, Instructional Products this role will be responsible for: Collaborating with Subject Matter Experts and Stakeholders Work closely with business process owners, subject matter experts, and internal stakeholders to understand election processes and delivery requirements, translating complex procedures into clear, accessible instructions for the temporary election workforce. Designing and Producing Work Instruction Materials Developing, writing, and designing comprehensive work instruction products including manuals, handbooks, guides, forms, checklists, and templates that enable temporary election staff to perform their roles correctly and efficiently. Managing Content Development and Production Develop accurate, comprehensive, and user-friendly content in collaboration with SMEs, manage materials through the production process, and project manage workload to meet tight deadlines. Contributing to Continuous Improvement Reviewing end-user feedback, assessing changing needs of election staff and the business, and identifying opportunities to enhance work instruction products and improve team ways of working. What you will bring to the role * Strong technical writing skills with the ability to create user-focused documentation that drives desired job behaviours and outcomes. * Excellent written communication skills to clearly articulate complex and tightly regulated processes in a way that is easily understood and applied by diverse end-users. * Strong interpersonal and collaboration skills with the ability to rapidly build productive relationships with stakeholders and subject matter experts while working effectively both autonomously and as part of a team. * Conceptual and analytical thinking skills to reason through problems. * Ability to manage multiple priorities with inflexible deadlinesand formulate practical solutions from varied sources. * Commitment to the VEC's core values. How to apply All applicants must submit: * a current CV and * a separate document with responses to Key Selection Criteria (KSC) 6.1, 6.2, 6.3, 6.4 & 6.5 * Applications should be lodged online via the Apply Now button (below). The VEC can only accept applications lodged via Victorian Government Careers website. Applications close at 11:59pm on Sunday 23 November 2025 We highly encourage Aboriginal and Torres Strait Islander people, people with disabilities and culturally and linguistically diverse people to apply. We are committed to diversity and inclusion in our workplaces with the people we employ, and at the ballot box with the people we serve. We aim to create a workplace that is inclusive, equitable, and safe for all. We understand that candidates may need adjustments in the recruitment process and/or workplace. For any questions or request for accommodations, please e-mail [email protected] Successful applicants will be required to satisfy character clearance requirements, including but not limited to Nationally Coordinated Criminal History Check (NCCHC) and working with children check. In accordance with Section 17A of the Electoral Act 2002, the VEC may ask applicants to disclose specific political activities that could compromise the perceived independence of the organisation. Learn more about disclosing political activities. VEC contact details For further information please contact -Rose Williams, Manager Instructional Product, [email protected] Lieberman, Senior Manager Instructional Product, [email protected]