Your new role: As an Administration Officer, you'll play a key role in supporting the smooth running of Redlands Residential Care by: * Providing high-quality administrative and front-line support to clients, visitors and staff with empathy, professionalism and discretion. * Managing client health records, correspondence, and data using systems such as CHIMS and Lee Care. * Maintaining accurate filing systems, document tracking and assisting with legal or coroner-related documentation as required. * Coordinating incoming and outgoing mail, deliveries and supplies to ensure seamless daily operations. * Contributing to quality improvement initiatives and maintaining efficient office systems in a dynamic multidisciplinary environment. * Demonstrating the Queensland Health core values of integrity, compassion, accountability, respect, engagement, and excellence in all you do. About you: You'll bring proven administrative skills and a commitment to high-quality service, along with: * Strong office administration experience with proficiency in Microsoft Office and the ability to learn internal systems quickly. * Excellent written and verbal communication skills and confidence engaging with clients, visitors and staff. * Demonstrated ability to manage priorities, meet deadlines and work both independently and as part of a team. * Experience handling confidential information with tact and professionalism. * A collaborative approach that supports inclusive, respectful and safe workplace practices. Check out our quick tips and application essentials! What we can offer you: Working within a compassionate, supportive and multidisciplinary team environment. Opportunities to build your career with one of Queensland's largest and most diverse health services. Access to flexible work arrangements supporting work-life balance. A meaningful role where your work directly contributes to the wellbeing of residents and the local community. Ongoing training, support and leadership that values your growth and wellbeing. * You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs. INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply. We are better together.