Your key accountabilities The core capability requirements for this role are: * Deliver technical leadership, system stability and continuous improvement in Information Technology Services * Oversee the Windows Server infrastructure and provide high level advice on a range of technical issues, acting as the first point of escalation within the team * Influence change management, capacity planning and disaster recovery initiatives. * Provide project management expertise and guide team members to implement continuous improvement from a technical perspective * Act as the subject matter expert in daily operations, product release meetings and technical change boards * Configure, manage and oversee a range of systems, providing guidance and advice to other team members Role Requirements Technical/ Operational/ Educational experience Highly Desirable skills/ requirements: * MS Windows Server 2012/2022/2025 * MS Exchange online * Microsoft 365 * Windows Clustering / Network Load Balancing/F5 Load balancing * Support of Windows-based applications including Microsoft Windows 11 * Microsoft SQL Server latest versions * Structure Query Language (SQL) * ITIL Fundamentals * VMware/Nutanix * Enterprise application support * Server and application monitoring tools * PowerShell * AWS * Kubernetes * SCOM 2012/ 2022 * GitHub Desirable skills/ requirements: * Microsoft .Net Web services * Microsoft SharePoint * CRM / Records Management application support * Microsoft SCCM 2007/2012/2016 SFIA Skills The following technical criteria reflect relevant professional skills and competencies from the Skills Framework for the Information Age (SFIA) Framework relevant to this role: Level: 4 Skill Code(s) SYSP: System Software USUP: Incident Management ASUP: Application Support Further information can be found on the SFIA site by searching for the 'skill' code (e.g. ITMG) and then referring to the skills listed under the applicable 'level' e.g. level 5 Applications to remain current for 12 months.