· Device & Network Logging – Ability to configure and capture handset logs (Qualcomm QXDM, MTK, Samsung, Apple logging tools, etc.) for emergency call scenarios. · Protocol & Signalling Analysis – Skilled in reviewing 3GPP RAN and Core signalling traces (NAS, SIP/IMS, RRC, S1AP, NGAP, Diameter). · Emergency Call Standards Knowledge – Familiarity with 3GPP emergency call procedures (TS 23.167, TS 24.229) and local Australian requirements (ACMA, AS/CA S042). · Cross-Domain Troubleshooting – Ability to correlate RAN, Core, IMS, and device logs to identify call flow issues and root cause. · Technical Documentation & Reporting – Strong skills in producing clear technical reports, analysis summaries, and recommendations for internal and external