RETAINED SEARCH / EXCLUSIVE LISTING About our client Our client is a global business with a long history of innovation and a strong presence across Australia. The company specialises in conveyor belt productivity solutions. Its product range includes fastening systems, splicing tools, belt cleaners, maintenance tools with built-in safety features, and belt accessories that reduce wear and spillage. Recognition programs and ongoing reinvestment reflect a culture that values contribution and encourages growth. About the opportunity Our client is on the hunt for a customer service representative to join their growing team in Forrestdale. In this role, you will: Deliver excellent customer service and build distributor relationships Accurately process orders Support sales and operations teams with commercial insights Maintain high standards of written and verbal communication About you We are seeking someone with strong customer service experience who can manage end-to-end customer interactions and order processing. To be successful in this role, you will ideally have: Experience in order processing and distributor/customer relationships Strong attention to detail and accuracy Ability to develop technical knowledge of products What's on offer This is a permanent, full-time position with a competitive salary, along with an annual discretionary bonus. Training is provided in Sydney, followed by ongoing support and development through hands-on field opportunities. The role offers long-term career pathways within a global organisation, with opportunities across sales, operations, engineering, and manufacturing. How to apply Submit your CV outlining your experience and suitability for the role. Applications are welcome from candidates based locally or interstate. Your application will be handled according to our privacy policy: https://11recruitment.com.au/privacy-policy. Please note This is a permanent role, and applicants must have working rights that align with long-term employment requirements in Australia. Sponsorship will not be provided. Code/Keywords ^^^ 'Customer Service Officer', 'Order Processing Coordinator', 'Client Services Representative', 'Account Coordinator', 'Sales Support Officer', 'Customer Liaison Officer', 'Distribution Coordinator', 'Operations Support Officer', 'Customer Support Advisor', 'Order Fulfilment Officer', 'After-Sales Support Representative', 'Customer Relations Coordinator', 'Internal Sales Support', 'Service Coordinator', 'Client Engagement Officer', 'Sales Administration', OR 'Sales Administrator', 'Office Administrator', 'Office Administration', 'Administration'