Silver Search is proudly partnering with a dynamic start-up GP group that’s expanding across multiple locations. We’re seeking a Full-Time Customer Service / Medical Receptionist to join their remote team and play a key role in supporting day-to-day clinic operations. This is a fantastic opportunity for someone who loves variety, is confident working in a fast-paced environment, and enjoys being part of a forward-thinking, technology-driven healthcare team. About the Role: Working from home, you’ll provide exceptional customer service and administrative support across several clinics. You’ll be responsible for managing patient bookings, handling enquiries, and assisting clinical teams to ensure smooth daily operations. Key Responsibilities: Manage multi-clinic appointment bookings and patient communication Respond to phone and email enquiries with warmth and professionalism Support doctors and practice staff with administrative tasks Maintain accurate patient records using Cliniko and MediRecords Prepare documentation and correspondence using Microsoft 365 Contribute to improving systems and processes as the business grows About You: Experience in a medical reception or customer service role in a medical setting Highly tech-savvy, with strong knowledge of Microsoft 365 Excellent written and verbal communication skills Organised, proactive, and comfortable working independently from home Passionate about providing a high level of service and patient care Why You’ll Love This Role: 100% remote – work from home flexibility Opportunity to shape systems and processes within a growing organisation Collaborative and supportive team environment Full-time position, Monday to Friday If you’re an experienced medical receptionist who thrives in a fast-paced environment and enjoys being part of a start-up culture, we’d love to hear from you. Apply now or contact Silver Search for a confidential discussion. Silver Search Pty Ltd Specialists in Medical Administration roles: E: [email protected] PH: 1300 557 046 W: www.silversearch.com.au