Introduction Are you passionate about retail innovation, data-driven insights, and bringing the in-store customer experience to life? Join our Retail Operations Team as a Retail Data & Devices Coordinator and help shape how our retail partners and customers interact with Samsung’s world-class products. In this role, working with our client Samsung, you’ll be at the heart of retail excellence – providing visibility into display device data, coordinating distribution, and ensuring device health and stability across our network. Partnering closely with the Retail Data Analytics & Device Innovation Manager, you’ll manage end-to-end device coordination and provide hands-on support to the field team to elevate retail execution. What You’ll Be Doing Managing the lifecycle of retail display devices (from forecasting to retailer handover). Tracking device coverage, connectivity, promotions, and store performance metrics. Coordinating sample loans, device activations, and rework activities. Supporting retail training by reviewing retail mode content and localisations. Troubleshooting escalations and ensuring seamless field team operations. Preparing and presenting data reports and insights to drive retail conversion. Contributing to wider Retail Operations initiatives including quotes, invoicing, and audits. Skills That Will Make You Successful Strong data analysis and reporting skills (Excel, BI, Tableau/QuickSight). Proven stakeholder management and collaboration ability. High-level problem solving and troubleshooting capabilities. Knowledge of retail device management systems (RMS, Knox, RetailSamsung). Project coordination and multitasking across multiple priorities. Advanced MS Office proficiency , particularly Excel. Communication and presentation skills – translating complex data into clear insights. Creativity in data visualisation and tailoring messages for different audiences. Adaptability to fast-paced change with a proactive, execution-focused mindset. Strong attention to detail with the ability to deliver high-quality outcomes. The Experience We Value Most Retail field experience (preferably within consumer electronics or tech). Display device setup and management in-store. Hands-on data reporting and visualisation for business decision-making. Stakeholder engagement across multiple teams and business units. Planning, organising, and executing projects end-to-end. Why Join Us? While working with Cheil you’ll receive competitive remuneration, flexible working arrangements, up to 50% discounts on Samsung products, continued professional development opportunities, and a collaborative working environment. Due to the number of applications, we receive, only candidates that meet our criteria will be short-listed and contacted. We thank you for your time. Agencies, we got this covered.