About the work unit / facility Emergency Department / Clinical Information Administration Service / Corporate Services / Townsville About your new employer Clinical Excellence The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions. Career Growth and Development We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU). Supportive Workplace Culture and Regional Advantage A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Work/Life Balance and Lifestyle Benefits Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle. Competitive salary and benefits: We offer attractive remuneration packages and generous leave entitlements. * Salary range: $38.81 to $43.16 p.h. (AO3) * 4 to 6 weeks annual leave with 14%-17.5% loading * 12.75% employer contribution to superannuation * Plus Salary Sacrificing options may be available About your opportunity Are you passionate about making a meaningful impact in healthcare? Clinical Information Administration Services has an exciting opportunity in the Emergency Department at Townsville University Hospital where you will contribute to delivering exceptional person-centred care to patients, their families and the community. Requirements: Mandatory qualifications and proof of registration * Highly regarded: Demonstrates sound decision making, proven ability to work effectively as an individual with limited supervision and collaboratively within a multidisciplinary team, and ensures work output and decisions are ethical and of a high standard. * Highly regarded: Demonstrates patient/client focus, patience, understanding, confidentiality and can navigate through ambiguity, including the ability to deescalate difficult situations./li> * Highly regarded: Demonstrated ability at engaging in coordinating tasks and workflow, is action oriented, takes ownership, drives results and delivers exceptional person-centred care to patients, families and the community. * This is a Vaccine Preventable Disease (VPD) risk role. * Probation period may apply. Please refer to the Role Description for further details. Apply now and be part of something extraordinary! Enquiries are welcome; for a confidential discussion please contact: Sue Paulsen on (07) 4433 2119. Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV662531 Applications close: Thursday, 9 October 2025 Unsolicited resumes from recruitment agencies will not be accepted. Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.