About the Company Our client is proudly known as The National Destination for Construction Fasteners – a trusted supplier of premium fixing and anchoring solutions that support the integrity of construction projects across all trades. Their products are built to stand the test of time, and so is their commitment to excellence. Due to continued growth, they are looking for a motivated Internal Sales & Customer Service Officer to join their close-knit team. About the Role This is a fantastic full-time opportunity for someone looking to grow within a well-established and respected business. You'll play a vital role in supporting sales processes and delivering exceptional service to customers in the construction and trade industries. Key Responsibilities Manage incoming customer inquiries via phone and email Process and follow up on sales orders and quotes Provide product information and support to customers Liaise with internal teams to ensure timely order fulfilment Maintain accurate customer records in internal systems Contribute to the smooth day-to-day operation of the sales office What You'll Need to Succeed Previous experience in internal sales or customer service (ideally in construction, industrial or trade supply sectors) Excellent communication and relationship-building skills High attention to detail and accuracy Proficiency in Microsoft Office and CRM/order management systems A proactive and collaborative attitude – a team player Why You’ll Love Working Here Join a company known for delivering quality and durability in every product Be part of a friendly, collaborative team that values its people Opportunity for long-term career growth and development Convenient location Apply Now If you're ready to take the next step in your career and join a company that’s setting the standard in construction fasteners, click “APPLY NOW” . A member of our team will be in touch shortly to discuss your application.