Ongoing employees affected by change management plans will be given priority consideration for at grade positions Administration & Clerical 38hrs Grade 2 starting at $66,943 super and leave Location: Taree Temp backfill opportunity for 13 months Have an exceptional career where you live! Hunter Local Land Services (LLS) is seeking a motivated Customer Service Officer to be a friendly face and reliable support for our teams and customers. In this frontline role, you’ll be the first point of contact for landholders, community members, and industry stakeholders. You’ll juggle a variety of tasks—from answering enquiries and providing accurate information, to keeping the office running smoothly, supporting colleagues, and assisting with local projects and emergency responses. No two days will be the same, and your contribution will help ensure our customers receive responsive, professional, and friendly service. What you’ll be doing: Delivering quality customer service to internal and external stakeholders. Providing information and support across agriculture, biosecurity, natural resource management, and other LLS programs. Assisting with service delivery activities and contributing to continuous improvement. Supporting local and regional operational plans and projects. Participating in emergency management responses when required. About you: We’re looking for someone who: Thrives in a busy, high-volume environment. Is customer-focused, approachable, and professional. Enjoys working collaboratively in a team environment. Has strong communication and problem-solving skills. Is confident using technology to manage enquiries and information. Why work with us? At LLS, we support landholders and communities across NSW to build sustainable, productive, and resilient landscapes. You’ll be part of a dedicated team that values collaboration, integrity, and service. If you’re enthusiastic about helping others and want to make a real impact in regional communities, we’d love to hear from you! Applying is Easy! To apply , please submit a copy of your CV (approx. 4 pages) and a cover letter (approx. 2 pages) that tells us about your relevant skills and experience and how these make you an ideal candidate for this role. For further information about the role please contact Siri Boorer, Team Leader Customer Service on 0447 563 400 or via email on [email protected] You can also view the Role Description . What is the process? The process starts with you submitting your application. Once your application has been received, you will receive an email confirmation and further correspondence when the role advertisement closes. You might be asked to attend an interview (either via video, over the phone or face to face) or complete a written or other assessment task. EOI Application Closing Date: 11:55 pm Sunday, 21st September 2025. This is an internal EOI opportunity open to DPIRD/LLS staff only. LLS Grade 2 is equivalent to Clerk grade 1/2. Recruitment Adjustments If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to [email protected] or contact the hiring manager listed below for a confidential discussion. Role Description