UQ Library Casual opportunities with a salary of $49.26 per hour (including casual loading) plus superannuation guarantee. Only open to students currently enrolled at UQ and have completed at least 1 semester. Applications close 13 August 2025 at 11.00pm AEST (Job Reference Number - R-54573) Based at our St Lucia campus About This Opportunity We are seeking a motivated, energetic, and organised Casual Library Services Officer to support the University’s teaching, learning, and research endeavours. Reporting to the Assistant Manager, Client Experience, this front-line role provides direct client services within the Library Student Experience team. Key responsibilities will include: Provide information and advice on library resources, UQ systems, and support services. Assess client needs, including IT issues, and offer effective solutions or appropriate referrals. Demonstrate flexibility and agility by assisting with library services across all operational activities and sites as needed. Carry out rostered shifts as required. Other duties as reasonably requested by the supervisor Please note: Evening, weekend and/or roster work will be required including attendance for staff training. The University of Queensland Library reserves the right to transfer staff to any of its services About You Enrolled at UQ and have completed at least 1 semester. Experience delivering and improving customer service, with the ability to demonstrate strong digital capabilities. Proven experience in delivering high-quality, accurate results with excellent attention to detail. Evidence of good self-organisation, self-motivation, and effective communication. An excellent team player with a positive, cooperative, and inclusive attitude. A mindset of support for colleagues is a must. Familiarity with library management systems or capacity to quickly learn new systems is essential. You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment. Want to Apply? All applicants must upload the following documents in order for your application to be considered: Cover letter addressing the ‘About You’ section Resume For more information about this opportunity, please contact Kaushik at [email protected] .For application queries, please contact [email protected] stating the job reference number (below) in the subject line. UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments. If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.