About the Company We are seeking a Medical Administrator to join our team at our Vermont South office. We are looking for a compassionate, client-focused professional with a passion for delivering amazing customer service and contributing to a positive and supportive workplace culture. This is a permanent full-time position offering the chance to build a meaningful career in health care administration. We need someone who thrives in a busy environment and can seamlessly handle reception duties, client administration, telephones, and more with a smile. The Role Reception duties: Welcoming patients, scheduling appointments, and handling inquiries Client administration: Updating medical records, managing patient files, and processing forms Managing calls: Handling telephones efficiently and scheduling patients Play a key role in ensuring the smooth running of our modern ophthalmic practice About You Proven experience in credit control and accounts receivable management. Strong leadership and mentoring skills. Excellent stakeholder engagement and communication abilities. Detail-oriented with a continuous improvement mindset. Available to commence immediately or at short notice. What We're Looking For: A massive customer service star who is empathetic, approachable, and professional Experience in health care or medical administration preferred but not required Strong organisational skills and ability to work collaboratively in a team Positive attitude and willingness to contribute to our strong, supportive culture Ability to stay focused, light-hearted, and upbeat while juggling multiple priorities Apply Today Don't miss this opportunity to join one of the leading health care practices. This role is Ideal for someone looking to make a long-term career in health care administration. Apply today and take your career vision to new heights! Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06830-0013258244HT By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.