About us: The Cairns and Hinterland Hospital and Health Service covers a large geographic area with a diverse and growing population. The Health Service provides a wide range of primary care, acute and specialist services. We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services. About your role: * Assist all staff in the work area and develop a highly compatible and supportive working team, whilst demonstrating effective communication skills, empathy, and understanding, in a patient focused environment. * Answer queries and provide accurate information to patients, visitors and staff accessing the unit in relation to Queensland Health policy and procedures. * Provide general administrative support including ordering of stationery, answering phone enquiries, photocopying, filing and faxing to enable health professionals and medical staff to meet their objectives and deliver services to patients and colleagues. * Liaise with other units regarding delivery and collection of patient details, and other clinical documentation in preparation for outpatient services. * Provide a quality client service including liaising with staff, public and private patients, carers and external agencies as required in a confidential manner. As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to: * Generous superannuation * Salary packaging * Annual incremental increases * Career training and development * Flexible work arrangements * Wellness programs Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives. For more information about this role, please refer to the attached Role Description. Why choose Cairns? Choose Cairns for your next career move - YouTube You can find out more about why it's so great to work at Cairns and Hinterland here: https://www.health.qld.gov.au/cairns_hinterland