About us: The Cairns and Hinterland Hospital and Health Service covers a large geographic area with a diverse and growing population. The Health Service provides a wide range of primary care, acute and specialist services. Our values were developed by our staff, patients and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services. About your role: * Provide high quality and timely written and oral advice to management on contentious and emerging issues. * Ensure Smart Referrals statistical audits relating to Central referral intake activities are reviewed and actioned for accuracy of data and meet key performance indicators. * Provide high level administration advice on human resource management, industrial relations, and workforce change management, as well as monitoring and reporting on the stream's positions filled and unfilled via Full Time Equivalent hours (FTE) and financial budget. * Foster effective working relationships with line managers and clinical staff to promote service quality, responsiveness, and compliance with established procedures and policies. * Coordinate the day-to-day administrative functions of the Central Referral Intake team, which includes setting and achieving priorities, workload distribution and management of employee resources to meet objectives. As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to: * Generous superannuation * Salary packaging * Annual incremental increases * Career training and development * Flexible work arrangements * Wellness programs Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives. For more information about this role, please refer to the attached Role Description. Why choose Cairns? Choose Cairns for your next career move - YouTube You can find out more about why it's so great to work at Cairns and Hinterland here: https://www.health.qld.gov.au/cairns_hinterland