Application Support Engineer - Brisbane CBD - up to $110k super Join a highly regarded software development company doing meaningful work that genuinely benefits the community. This organisation is known for its strong reputation, collaborative culture, and commitment to autonomy and continuous improvement. With ongoing growth, they're now looking to bring an experienced Application Support Engineer into their team. What you'll do: Provide responsive and effective technical support across a diverse client base, ensuring SLAs are met for a range of bespoke applications. Proactively monitor application and infrastructure alerts to detect and resolve potential issues before they impact services. Work closely with internal teams and escalate issues to developers, QA, UX, and Infrastructure when needed. Troubleshoot infrastructure and application issues, identify bugs, and perform data analysis. Apply ITIL aligned incident and change management practices. What you'll bring: 2 years' experience in an Application Support role. Advanced SQL skills (complex queries, optimisation). Solid working knowledge of Microsoft Azure. Excellent communication skills with the ability to build strong relationships internally and externally. What's on offer : Work that has real purpose and community impact. A stable, supportive team that values collaboration and having fun at work. Paid certifications and ongoing professional development. Clear career pathways and genuine opportunities for growth. Additional Requirements: Due to client environments, you'll need to hold a Baseline or NV1 Security Clearance. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.