As a Client Service Administrator you will be the first point of contact to answering client enquiries and also play a part in assisting the internal operations team across lending operations. This is a fantastic entry-level position for a new graduate who is looking who wants to pursue a career within the lending space. Key Responsibilities Handle inbound client enquiries (residential and commercial) via phone, email and chat Support internal teams with accurate loan information Manage post-settlement functions, including loan discharges and contract maintenance Process client requests (statements, document updates, account changes) Assist clients with digital banking tools Liaise with solicitors and lenders for ad hoc requests Escalate and follow through on complex issues and complaints Ideal Candidate Experience within customer service Some exposure to the financial services environment (banking is desireable) High level of attention to detail Passionate about the banking/lending industry Excellent communication skills Benefits Training and mentorship provided Hybrid Structure Supportive and inclusive team culture Opportunities to grow and upskill Click “Apply Now” or contact Amy at 0420 586 166 or via email at [email protected] to discuss this exciting opportunity