This well known Federal Government organisation is undertaking a major program of work involving multiple projects spanning several industry-leading technologies, including Salesforce as a core component. So as a Salesforce Administrator, the role will see you: Develop and maintain Salesforce environment plans. Execute hands-on critical and complex Salesforce administration tasks to support releases, CI/CD and new projects and environment changes. Ensure standards and support processes are continually reviewed and improved. Troubleshoot Salesforce issues and work with internal teams and vendor partners to resolve them. Develop environment and code management plans to support Release plans to deploy projects and BAU fixes into Production. Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users. You will bring to the role: Australian Citizenship with ability to gain Baseline Clearance Certified Salesforce Administrator with a minimum of 2 years’ experience within Salesforce eco-system. Salesforce product knowledge, and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules). Experience in Data Loader, Service Cloud and other salesforce tools. Experience of working with cross-functional teams and vendor partners for troubleshooting and incident resolution. Excellent analytical, problem-solving skills, with attention to detail and quality. Strong documentation and technical skills. Balance Recruitment is committed to equal opportunity employment. We celebrate diversity and encourage people from all sections of the community to apply for this role. To apply, please send a recent resume to Marilyn Lennon Balance Recruitment is committed to equal opportunity employment. We celebrate diversity and encourage people from all sections of the community to apply.