Join a feminist organisation committed to creating a future where gender equality is a reality. Use your strong system administration skills to support individuals experiencing, or at risk of, homelessness. Location: Wurundjeri Country | Melbourne Contract: Full-Time | Ongoing Hours: 38 hours a week Parking: Onsite Salary: Social, Community, Home Care and Disability Services Industry Award 2010 Level 3 (from $37.35 per hour) Not for Profit Salary Packaging Benefits About Us For over 140 years we have been working at the forefront of gender equality through our housing, community programs and advocacy. Our five-year plan has a focus on making young women’s leadership and women’s housing our priority for gender equity in Australia. About the team Our Housing Services and Systems Team provides high quality administrative and systems support, playing a crucial role in sustaining successful tenancies and ensuring smooth housing operations. About the role As the Housing Services and Systems Administrator, you’ll be at the heart of our housing operations, providing high quality administration, including processes and procedures, referrals and allocations, and system administration. In this role, you will be responsible for: Resident Management: Managing referrals, assessments, allocations, and property condition records. Stakeholder Engagement: Building strong relationships with internal teams and external partners. Administration: Overseeing program administration, reporting, and policy updates. Systems Improvement: Supporting the development of housing systems and procedures. Team Support: Coaching team members to ensure consistent, high-quality service. About You As the ideal applicant you will have: Proven experience in office management, admin support, and basic financial procedures. Awareness of homelessness issues and ability to engage with diverse communities. Proficient in Outlook, Microsoft Office, and database systems. Strong written and verbal communication skills. Holds a valid Driver’s Licence and Working with Children/Vulnerable People Check and complies with Multi Agency Risk Assessment and Management (MARAM) Framework Don’t meet every single requirement? At YWCA Australia we are dedicated to building a diverse, inclusive and authentic workplace. If this role speaks to you but your past experience doesn’t align perfectly, we encourage you to apply anyway. What to expect Before you start, successful candidates will need to complete the following pre-employment checks: National Criminal History Check Valid State-Based Working with Children Permit Medical Declaration How To Apply Ready to join a team that makes a difference? We want to hear from you! Click ‘Apply’ to submit your resume/CV and a cover letter outlining why you are the ideal candidate for this role! Applications close on 9 July 2025. We’re excited to find the right fit and will be reviewing applications as they come in. Submit yours early for priority consideration, as the role may close before the advertised deadline. Please connect with us at any time during the recruitment process if you require assistance to fully participate. Position Description